We may collect the following information about you: - your name - your contact details: telephone numbers and e-mail address - any purchases made by you - your communication and marketing preferences - your interests, preferences, feedback - your correspondence and communications with the festival
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you send an email to us. Other personal data is collected indirectly, for example your browsing activity.
As part of the registration process for our mailing list, we collect personal information. We use that information for a couple of reasons: to tell you about the events you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent, sell or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Kate Lovell at firstname.lastname@example.org.
In the future we may share anonymised personal information with other organisations, including Arts Council England, who use this to analyse our audience development programmes, ticket sales and self-generated funding to understand the impact of the public investment in the arts.
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Kate Lovell at email@example.com
We will periodically review this policy to make sure that it is legal, accurate and up to date. The current draft of this policy was issued in May 2018.